38 weeks...wow, I saw this week as a far off goal. I always felt like there was plenty of time to get stuff taken care of and organized. No need to rush and stress about putting the nursery together. It will all get taken care of in time for the babies arrival. Right?
I don't know about you, but I have been unpleasantly surprised about the lack of Customer Service from companies, just in general. I get the feeling nowadays that they feel that they have your money, you have the product and if there are any issues or problems, it is because I have an issue or problem, not because of their product.
I've run into this everywhere. Athletic shops, clothing stores, electronic stores, online stores, household wares stores, race promoters...everywhere. It just makes me feel so disenchanted with companies general ability to assist their customers and help them to have a positive experience with their product.
On the flip side, I have encountered a few companies that do everything they can to make their customers happy and possibly assist in making their purchasing experience with them a good and positive one. I had one of those moments this week and I wanted to share it with you.
