Showing posts with label Customer Service. Show all posts
Showing posts with label Customer Service. Show all posts

Monday, December 16, 2013

Momentum Monday: Under (com)pression

It's Monday and 9 days until Christmas. I can't believe I just typed that, 9 days away from Christmas! Single digits people, SINGLE DIGITS!! Where has the time gone? I blame Thanksgiving being a week later this year for the sudden arrival of Christmas. We have had our tree up for over a week now, but it's still not decorated. It's got lights on it, but no decorations. Sad sight indeed. I need to remedy that today.

Along with the pressures and expectations of the quickly coming holiday, there are the changes that my body is going through for the last few weeks of my pregnancy. I am officially 34 weeks today, meaning there is only 6 more weeks until the baby is anticipated to arrive and that is just crazy talk, I tell ya! Along with the consistent movement of the pumpkin and new types of discomfort, I am now starting to experience swelling.

Oh yay.

As if I don't already feel uncomfortable in my own skin, my body has now decided to start retaining water with the main collection area being my legs, ankles and feet. Typical right? Most women that I have talked to have complained of  swollen ankles and feet through the latter part of their pregnancy. Mine becomes especially prominent due to the fact that I stand at work, so my feet and ankles definitely take a beating. So how do I combat this issue?

Compression socks!

Not just any compressions socks, but Pro Compression. I have been using these socks for over a year now for my running and recovery and they are the only compression socks that I will wear. I've tried Zensah and CEP and neither of those brands provide the same type of support and comfort as I've received from Pro Compression. Starting yesterday I've started to wear my compression socks on a more regular basis to help bring down the swelling in my legs, ankles and feet and increase the circulation that is needed for those parts.

So my Momentum Monday today is to do a lead up to Christmas with 10 Days of Compression!

Friday, July 19, 2013

Customer Service: A Dying Artform

I don't know about you, but I have been unpleasantly surprised about the lack of Customer Service from companies, just in general. I get the feeling nowadays that they feel that they have your money, you have the product and if there are any issues or problems, it is because I have an issue or problem, not because of their product.

I've run into this everywhere. Athletic shops, clothing stores, electronic stores, online stores, household wares stores, race promoters...everywhere. It just makes me feel so disenchanted with companies general ability to assist their customers and help them to have a positive experience with their product.

On the flip side, I have encountered a few companies that do everything they can to make their customers happy and possibly assist in making their purchasing experience with them a  good and positive one. I had one of those moments this week and I wanted to share it with you.